At Moana Trek, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website or services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, billing information, and phone number.

• Order Details: Items purchased, order history, and transaction information.

• Technical Information: IP address, browser type, device information, and cookies.

• Communication Records: Messages, reviews, and customer service inquiries.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and updates

• Improve our website and services

• Send promotional emails (if you opt in)

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Payment processors to complete transactions

• Shipping providers to deliver orders

• Service providers for website operations and analytics

• Legal authorities if required by law

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns. 

6. Opt-Out Instruction

If you no longer wish to receive promotional emails or marketing communications from Moana Trek, you can opt out at any time by:

• Clicking the “Unsubscribe” link at the bottom of our emails

• Contacting us directly and requesting removal from our mailing list

7. Access and Control Over Your Information

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your data

• Request deletion of your information (where applicable by law)

To make a request, please contact us